How Do I...

Request books, movies, music

1. Find a book or item in our online catalog.
2. Click on Request or Request It next to the title of the item.
3. If all copies are checked out, you will be placed on a waiting list on a “first-come, first-served” basis.
4. Enter your Library card number or username and PIN.
   • NOTE: If you don't remember your PIN and have an email address on file, you can reset it in My Account. Your PIN should be 4-10 numbers and/or letters, all lowercase, and without spaces.
5. Select where you would like to pick up this item.
6. Click on the Submit button to place your request.
7. If your request was successful, you will see the following message: Your request was successful. You will be able to pick up this material at [library branch].
   • If you receive any other message, please call us or visit your branch. We may be able to place the request for you or help you find a comparable item.
   • If you owe more than $5 in fines, you won't be able to renew. Come in to your branch, call us or pay online using My Account.
8. When the item is ready for pick up, we will email or call you to let you know the item is ready.
   • To select how you prefer to receive notices, visit your branch or learn how to select your notice preferences online.