Contact Us

* NOTICE: The library’s customer service line (916) 264-2920 is experiencing technical difficulties. Callers may experience dropped calls or busy signals.

Please dial (260) 502-8737 for customer service by phone or use our chat feature on our website if you experience issues. We apologize for the inconvenience.



Information line
(916) 264-2700 or (800) 561-4636
Information on locations and hours available 24 hours a day.

Automated renewal line
(916) 264-2952
Available 24 hours a day. 

Chat
Available every day from 5 a.m. to 8 p.m.

Contact customer service
Email or call (260) 502-8737 
We're available during the following times: 
Sunday 12 p.m. - 5 p.m.
Monday 10 a.m. - 7 p.m.
Tuesday 10 a.m. - 8 p.m.
Wednesday 10 a.m. - 8 p.m.
Thursday 10 a.m. - 8 p.m.
Friday 10 a.m. - 6 p.m.
Saturday 10 a.m. - 5 p.m.